Terms of Service

1.1 Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any portion of the website or services
• Interfere with or disrupt the website's functionality or servers
• Use automated systems to access the website without our express written permission
• Transmit any malicious code, viruses, or harmful software
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users without consent

1.2 Service Access

We grant you a limited, non-exclusive, non-transferable right to access and use our website for its intended purposes. This right does not include any right to download (other than page caching), modify, or create derivative works from our content without explicit permission.

1.3 Fair Usage Guidelines

We expect all users to engage with our website in good faith. Excessive or automated requests that place undue burden on our servers may result in temporary or permanent access restrictions.

2.1 Contact Information Accuracy

When you provide contact information through our forms, you represent that the information is accurate, current, and complete. You agree to update this information if it changes.

2.2 Communication Consent

By submitting a contact form, you consent to receive communications from us regarding your inquiry. You may opt out of future marketing communications at any time by contacting us or using unsubscribe links in emails.

2.3 Response Times

While we strive to respond to inquiries within 24-48 hours during business days, we do not guarantee specific response times. Response times may vary based on inquiry complexity and current workload.

3.1 Website Uptime

We make reasonable efforts to ensure our website is available at all times. However, we do not guarantee uninterrupted access. The website may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

3.2 Maintenance and Updates

We reserve the right to modify, suspend, or discontinue any aspect of the website or services at any time, with or without notice. We may perform scheduled or emergency maintenance that temporarily limits access.

3.3 Service Changes

We may update our service offerings, pricing, methodologies, or features at any time. Material changes affecting existing client agreements will be communicated in advance when feasible.

3.4 Geographic Availability

Our services are primarily designed for users in Sweden and the European Union. While we may work with clients in other locations, we make no representations that our services comply with laws outside Sweden and the EU.

4.1 Website Content Ownership

All content on this website, including text, graphics, logos, images, and software, is the property of Cortex Metrics or its licensors and is protected by copyright, trademark, and other intellectual property laws.

4.2 User-Provided Information

You retain ownership of any information you provide to us through contact forms or during service delivery. By providing information, you grant us a license to use it for the purposes of responding to your inquiry and providing services.

4.3 Analytical Frameworks and Methods

Our proprietary analytical frameworks, methodologies, and approaches are intellectual property of Cortex Metrics. Clients receive reports and insights but do not acquire rights to replicate our methodologies.

4.4 Trademarks

"Cortex Metrics" and associated logos are trademarks. You may not use these marks without our express written permission.

5.1 Service Agreements

If you engage our analytical services, a separate service agreement will govern the specific terms of that engagement, including scope, deliverables, timelines, and fees. That agreement will supplement these Terms of Service.

5.2 Information Accuracy

The quality of our analytical services depends on the accuracy and completeness of information you provide. You represent that all information shared with us is truthful and complete to the best of your knowledge.

5.3 Analytical Nature of Services

Our services provide analytical insights and frameworks to support your decision-making. We do not provide financial advice, investment recommendations, or legal counsel. You remain responsible for all decisions made based on our analysis.

5.4 Confidentiality

We maintain strict confidentiality regarding client information. Details of our confidentiality practices are outlined in individual service agreements and our Privacy Policy.

6.1 No Financial Advice

Content on this website is for informational purposes only and does not constitute financial, investment, tax, or legal advice. We are not financial advisors, and our services do not replace consultation with qualified professionals.

6.2 Analytical Insights Only

Our services provide analytical frameworks and insights to support your understanding. We do not guarantee specific outcomes or results from following our analysis. All decisions remain your responsibility.

6.3 Information Accuracy

While we strive for accuracy, we make no warranties regarding the completeness, reliability, or accuracy of website content or analytical outputs. Information may become outdated, and you should verify information independently when making decisions.

6.4 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of external sites. Use of third-party websites is at your own risk.

7.1 Indirect Damages

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including loss of profits, data, or business opportunities.

7.2 Maximum Liability

Our total liability for any claims arising from these Terms or use of our services shall not exceed the amount paid by you for services in the six months preceding the claim, or EUR 500 if no services were purchased.

7.3 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or technical failures.

9.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Sweden, without regard to conflict of law principles.

9.2 Jurisdiction

Any disputes arising from these Terms or use of our services shall be subject to the exclusive jurisdiction of the courts of Stockholm, Sweden.

9.3 Informal Resolution

Before initiating formal proceedings, we encourage you to contact us to seek an informal resolution. Many disputes can be resolved more efficiently through direct communication.

11.1 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

11.2 Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Cortex Metrics regarding use of our website and services.

11.3 Waiver

Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

11.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.